Term and Conditions

The following terms and conditions apply to all website development / design services provided by Oticom Solutions LLC to the Client.

Oticom Solutions LLC company is registered in IL , United State and with companies’ house, The contact telephone numbers could be found in the footer section of the home page. The company email address is oticomsolutionsllc@gmail.com any suggestions towards the improvement or betterment of the websites will be highly appreciated.

Following are the terms and conditions have to be accepted before purchasing any services from Oticom Solutions LLC website.

Acceptance

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

Charges

Charges for services to be provided by Oticom Solutions LLC are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. Oticom Solutions LLC reserves the right to alter or decline to provide a quotation after expiry of the 30 days.

Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of a twenty (20) percent of the project quotation total before the work is supplied to the Client for review. A second charge of forty (40) percent is required after the development stage, with the remaining forty (40) percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials.

Client Review

Oticom Solutions LLC will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Oticom Solutions LLC otherwise within ten (10) days of the date the materials are made available to the Client.

Turnaround Time and Content Control

Oticom Solutions LLC will install and publicly post or supply the Client’s website by the date specified in the project proposal, or at a date agreed with Client upon Oticom Solutions LLC receiving initial payment, unless a delay is specifically requested by the Client and agreed.

In return, the Client agrees to delegate a single individual as a primary contact to aid Oticom Solutions LLC with progressing the commission in a satisfactory and expedient manner.

During the project,Oticom Solutions LLC will require the Client to provide website content; text, images, movies and sound files

Failure to provide required website content:

Oticom Solutions LLC is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions, we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.

This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as a result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimisation we need the text content for your site in advance so that the SEO can be planned and completed efficiently.

If you agree to provide us with the required information and subsequently fail to do within one week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this.

Using our content management system you are able to keep your content up to date yourself.

Additional Expenses

Client agrees to reimburse Oticom Solutions LLC for any additional expenses necessary for the completion of the work. Examples would be a purchase of special fonts, stock photography etc.

Web Browsers

Oticom Solutions LLC makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer 8 & 9, Google Chrome, etc.). Client agrees that Oticom Solutions LLC cannot guarantee correct functionality with all browser software across different operating systems.

Oticom Solutions LLC cannot accept responsibility for web pages which do not display acceptably in new versions of browsers released after the website have been designed and handed over to the Client. As such, Oticom Solutions LLC reserves the right to quote for any work involved in changing the website design or website code for it to work with updated browser software.

Indemnity

All Oticom Solutions LLC services may be used for lawful purposes only. You agree to indemnify and hold Oticom Solutions LLC harmless from any claims resulting from your use of our service that damages you or any other party.

Copyright

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Oticom Solutions LLC the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Oticom Solutions LLC permission and rights for use of the same and agrees to indemnify and hold harmless Oticom Solutions LLC from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Oticom Solutions LLC that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

Standard Media Delivery

Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered on floppy disk or via e-mail or FTP) and that all photographs and other graphics will be provided physically in high-quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by Oticom Solutions LLC to return to the Client any images or printed material provided for use in the creation of the Client’s website, such return cannot be guaranteed.

Design Credit

A link to Oticom Solutions LLC will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design

Access Requirements

If the Client’s website is to be installed on a third-party server, Oticom Solutions LLC must be granted temporary read/write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.

Post-Placement Alterations

Oticom Solutions LLC cannot accept responsibility for any alterations caused by a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.

Domain Names

Oticom Solutions LLC may purchase domain names on behalf of the Client. Payment and renewal of those domain names are the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by now or late payment is not the responsibility of the company. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.

General

These Terms and Conditions supercede all previous representations, understandings or agreements. The Client’s signature below or payment of an advance fee constitutes an agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

Governing Law

This Agreement shall be governed by American Law.

Liability

Oticom Solutions LLC hereby excludes itself, its Employees and or Agents from all and any liability from:

Loss or damage caused by any inaccuracy;

Loss or damage caused by omission;

Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the website;

Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of Oticom Solutions LLC to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

Severability

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid. Software Disclaimer:

I understand it is my responsibility to ensure that I have a copy of all necessary software and I am also responsible for maintaining all of the following: backup of all information and data, text messages, emails, any other material, data or software owned by the (customer).I also understand that under no circumstances the amount paid for any software installed by Oticom Solutions LLC support technician for which a license has to be purchased will be refunded.

Legal Liability:

I acknowledge and agree that Oticom Solutions LLC technician or its partners have no responsibility or legal liability under any circumstances at any time for the loss or corruption of any of the following: customer data, software, or hardware that may arise out of services provided or due to a hardware malfunction.

Service Disclaimer:

I also understand that the services provided to me are ‘AS IS’ and there are NO other warranties provided for services rendered. However, I am aware of the fact that if I experience a problem with the services provided to me on this day then I would have to email the provider of services at oticomsolutionsllc@gmail.com within seven (7) business days from the date of sale to raise a ticket with Oticom Solutions LLC Consultants. Oticom Solutions LLC Consultants will use commercially reasonable efforts to try to resolve the problem at no additional charge the payment will be processed by a secured payment gateway.

Legal Disclaimer

Oticom Solutions LLC is an independent IT service company, and are a provider that provides IT services to small companies and individuals. We are unique because we are specialised in products from a wide variety. Oticom Solutions LLC has no affiliation with any third-party companies unless such relationship is expressly specified. Oticom Solutions LLC is not responsible for third party content provided on the Site and you bear all risks associated with the use of such third party content, products and services. Oticom Solutions LLC support staffs are Oticom Solutions LLC technicians but do not necessarily hold any certifications from any third party unless expressly specified.

The Oticom Solutions LLC Portal and all content provided on the site are provided on “as is” and “as available” basis, except where expressly provided otherwise. Oticom Solutions LLC expressly disclaims all warranties of any kind to the fullest extent allowable by applicable law, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose and non-infringement, with respect to the Oticom Solutions LLC Website and all content provided on or through the Oticom Solutions LLC Website. Oticom Solutions LLC makes no representations or warranties as to:

The Oticom Solutions LLC website or its Content will meet your requirements;

The accuracy, reliability or quality of the results that may be obtained from the use of the Oticom Solutions LLC website, its Content, or anything obtained by you on the Oticom Solutions LLC Website or its Content will meet your expectations. Oticom Solutions LLC makes no representations or warranties that the Oticom Solutions LLC Website will be available on a timely, continuous, secure or error-free basis. Any Content accessed, downloaded or otherwise obtained on or through the use of the site should be used at your own discretion. Oticom Solutions LLC shall have no responsibility for any kind of damage to the customer or visitor to our website.